E-Government Towards Good Governance

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Shafiz Shahrani, Radzali Hassan, Louis Adaikalam

Abstract

The advanced and renewable information and communications technology and its applications resulted in a new administrative reality whose manifestations were manifested in the emergence of e-government in its various forms, and the introduction of many changes and intellectual systems that were previously relied upon. In this regard, e-governance is a structure of functions and activities at the level of e-business on the one hand, and e-government business on the other, due to the strong interrelationship between them. And given that the size of the government sector constitutes a large percentage of the total economic sectors in most countries of the world, and given that the government sector is not limited to a particular category without others, but rather permeates all citizens, residents, institutions and their workers. Hence, the role of e-government emerged as an ideal means for the government to enable it to take care of the interests of the public from individuals and institutions electronically, without the need for the service applicant to move between government departments, and this requires reliance on governance mechanisms, that is, the good governance of the state to carry out effective management at the level of the state as a whole. In this paper, we will try to shed light on e-government and governance in order to highlight the role of strengthening governance in e-government.

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