Impact of Empathetic Leadership Behaviour on Organizational Outcomes: Reference to Global political leaders and Companies during COVID times

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Dr. Raj Kumar Guntuku, Shravan Boini, Dr.D.Rose Mary, Dr.Ravi Shankara Kummeta


In this study, researcher prime emphasis was made on empathetic leadership behaviour of leaders towards their employees. Various theories supporting empathy in relevance to leadership styles are addressed in this study.  Empathetic leadership resulted in positive organizational   outcomes like job satisfaction and innovation, task performance, employee stress, empathy in diverse workplace, behaviour   towards global assignees, are addressed in this study. Various theories of empathy like Affective Event Theory (AET), Perception Action Mechanism Theory (PAM) , Leadership Member Exchange Theory ( LMX) have been studied to ascertain  its relevance to inculcate empathetic leadership behaviour in leaders. Eminent global political leaders’ style of functioning during times of COVID has been explored in this study. Few firms, the way they supported their employees and contributed for society is also covered in this study.    Main objectives of this study are to understand relationship between empathy and leadership behaviour, to know various organizational outcomes caused by empathetic leadership, to evaluate various theories of empathy in relevance to leadership behaviour. to study leadership behaviour of global leaders during times of COVID. This study is purely a conceptual one with an eye on large number of papers piled from literature. Findings have shown that leaders’ behaviour certainly influence followers job performance, job satisfaction, ability to innovate new ideas, global assignees’ work adjustment and workplace diversity in a positive manner and reduced employee stress.

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