Exigency to Undertake Revolutionary Change in Delhi Jal Board

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Sujit Kumar, Manali Takkar


There was a time when it was said that the commanding height of Indian economy will be with the public sector. But with gradual deterioration in the functioning of government owned public utilities, increasing public chaos and demand for better public utility services necessitated revolutionary change in state owned enterprises and boards. This paper throws light upon the exigency to undertake revolutionary change in DJB (Delhi Jal Board) to circumvent public misery and outcry. It expresses the need to commence a major change that encompasses altering internal policies, procedures, structure, mindset as well as the mission and vision of the organisation. Accordingly, this paper attempts to substantiate the obligatory high level change through research conducted on TPDDL (Tata Power Delhi Distribution Limited) that was transformed on PPP (public-private-partnership) basis.

It also exhibits the various forces operating in the environment that incessantly drive towards a comprehensive change, through Kurt Lewin model of change. Consequently, it addresses the problems of water scarcity and mismanagement.

Besides, it also updates about the small projects or initiatives by DJB to deal with the growing needs of water in Delhi.

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