Study on Stress and Factors Responsible for Stress in Telecommunication Sector Employees of India

Abstract

The objective of this research paper is to investigate the influence of stress in the workplace on the job satisfaction of employees. Also the study focus on Organizational and Individual Strategies for Managing Stress in jobs in telecom sector. A sample of 250 employees of different age groups from the telecommunications sector in India were used in this study. Out of 250, two hundred twenty-five (225) instituting 90.0% response rates were collected. In this study Conflict in the workplace, workload, and physical environment and other factors were used to assess work stress. Previous research has shown that stressors from workload, role conflicts, and the physical environment have a negative impact on employee job satisfaction. According to the results of this study, it has been observed that stress is negatively related to employee job satisfaction, which is in sync with results obtained by Caplan (1991) and Keller (1975). This study shows that employees satisfaction is key factor in running a successful telecom sector business.